Presenters: Kendra Suggs-Shealey |
[email protected] | Faciltator
Location: Other... New Direction Center
Description: This session explores how language, tone, and word choice can either escalate or de-escalate challenging situations. Participants will learn practical communication strategies to respond calmly, build rapport, reduce conflict, and support positive outcomes when working with students experiencing heightened emotions or challenging behaviors.
Subject Area(s): *None (Non-Instructional)
Topic(s): MTSS
Targeted Instructional Grades: *None (Non-Instructional)
Targeted Roles: All Roles (Non-Specific), Interventionists
